Chick-fil-A

While the location offers a fantastic view of the Art Institute and is conveniently situated, the food quality at this fast-food restaurant is awful, and the service is very, very slow. The salad consists solely of lettuce with a very small portion, and the burger is extremely tiny and tastes mediocre. Considering the price, this place doesn't offer good value for money at all. If you're seeking a relaxing spot, this location might serve that purpose well, but I wouldn't recommend it for the food quality. Personally, I won't be returning and wish the location hosted a different restaurant altogether.

We had a very nice day walking the streets in downtown Chicago - enjoy the lively sidewalks with lots of people. Naturally we became hungry from all the walking. Our choice for lunch, mostly by luck, was Chick-fil-A on S Michigan Avenue. This was the first time we tried CfA, and we were quite pleased! The fried chicken was mmmm-crispy, very tasty and the special fries was both creative and delicious. Despite the location on a busy street, the atmosphere was calm and the facility clean and comfortable. Much to our delight, the manager stopped by our table and told us a little about starting the fast food restaurant here. It appears that advertising outside is restricted due to the building being historic. However, the business was doing well - which does not surprise me. The value for money here is good and the choices are satisfying, both if you are very hungry or just want something tasty and light. I enjoyed a crispy chicken sandwich with fries, my wife chose chicken nuggets and in here opinion the meal at Chick-fil-A may have been the most enjoyable during our two week trip in the Midwestern states. We hope you will enjoy a meal here as much as we did 😉

Restaurant is really nice, clean, and well spaced out. Took a long time to get our food. Prices were good given the downtown location. 481516

The location is great and the physical restaurant is clean and well-designed. The food quality for a CFA was poor. Medium fruit cup wasn’t even half filled, fries were cold and overdone, and chicken on sandwich was cold. Ordered for dine-in, and instead of bringing my meal on a tray, they just handed me a big bag. Lastly, I checked the boxes for a napkins and a fork - none were brought.

My daughter asked me to take her there:), after school... The space and decor are nice. The service needs improvement, though the cashiers are nice, they didn't seem organized. My chicken sandwich was good, it just wasn't hot like I expected; it was warm:/ I like my hot food - hot! My daughter enjoyed her food:)