FARMACIAS GUADALAJARA

It is supposed to be open 24 hours a day, but that is not the case in all cases. Today I have to arrive around 3 am to play without anyone showing up. I open the window to request attention, so a very kind young boy approaches to receive my request, everything was great with him. Almost at the end when the boy hands me the product from the back, an upset lady yells at the boy for blocking the window properly. The lady must understand that she is in a job where her job is customer service.

It is a shame and a lack of sensitivity on the part of the staff that they cannot charge you at an open till, in addition the manager does not care about the comments and suggestions, the service is terrible, if you can avoid this branch, do it. Bad shopping experience.

Good afternoon. Today, August 28 at 2:23, I went to the Villa Las Fuentes branch. I was standing in line to pay for some products when a young lady with a girl of around 11 years old walked up to 2 employees who were eating snacks outside a box and the lady said to the lady: They told me at the pharmacy that you It was the one in the photos. Which the employee turns to look at her colleague and says: Oh, I can't see you! From the beginning, neither of them had a friendly attitude and it was clear that they did not feel like serving anyone because they were in their moment of relaxation, I suppose. Then, in an unfriendly manner and with a lazy tone, the employee asks the woman: What are the photos like? And the lady responds that they are child size... then the employee mockingly tells her: We don't have a camera. I ask the person at the cash desk if there really is no camera and he immediately turns to look at the other two and tells me... it's not like they stole it from us. Why the hell don't they have service acrimony? Because if you are resting you are inside the store, I would think that you are during your work hours. The lady didn't have a car, it was obvious that she wasn't from the sector, and I was left wondering what if she needed to do some procedure. The attention he has to clients is not fair. I'm not talking about all the employees but most of them are very rude. I hope you can buy your camera soon.

They didn't want to attend to us, why is it already closed at 3 and my baby's temperature is boiling, or how it would take them a long time to get paid to attend, it is supposed to be 24 hours but they don't attend.

There is a need for more training for the staff, since sometimes they look grumpy without wanting to attend, it is not that they are always smiling, we know that sometimes the work is hard, but at least they receive you with a good attitude.