This is MY STORE! I love coming here weekly Bc I get my needs MET. Even if they don’t have what I want in stock, they are always helpful in letting me know when to expect it to come in and will even set it aside for me! Brandon is the BEST! Always so kind and helpful. Makes my shopping experience here all that much better!
Employee named Brenden is RUDE, refuses to answer questions because he is too busy texting on his phone behind the register. And when he DOES "answer" your questions, he straight up lies about store policy, stating you can get refunds on certain stuff but not on others. He tries to sell you the most expensive stuff, things you don't even ask for or come in for. I would not be surprised if he worked on commission.
Its no wonder he's just some retail employee at his age. With his attitude and "customer service" skills, he will be working retail his whole life.
Employee recommended a detox and said if it didn't work I could come back in for a refund. Called to confirm I could come return it since it didn't work before driving all the way over. Got to the store and the employee working told me they couldn't accept it since it was opened.
Was lied to before buying it and after! Stay away!
Went to this location for the first time on sunday, only because Onstar had sent me a coupon for close businesses and had a $10 off and I needed to restock my suppliments usually purchased on amazon, with the 10 off it was a couple bucks cheaper, long story short the idiot kid working there would say nothing other than its a fake coupon, refused to put in coupon code and charged me full price, the validity of the coupon has now been established as well and call in to gnc corporate all they do is offer me a coupon!? Haha. Never buy from here again amazon is far better priced and better service..
0
The BEST nutrition store in SoCal! Great pricing, service, and selection.
2 months ago0
This is MY STORE! I love coming here weekly Bc I get my needs MET. Even if they don’t have what I want in stock, they are always helpful in letting me know when to expect it to come in and will even set it aside for me! Brandon is the BEST! Always so kind and helpful. Makes my shopping experience here all that much better!
3 years ago0
Employee named Brenden is RUDE, refuses to answer questions because he is too busy texting on his phone behind the register. And when he DOES "answer" your questions, he straight up lies about store policy, stating you can get refunds on certain stuff but not on others. He tries to sell you the most expensive stuff, things you don't even ask for or come in for. I would not be surprised if he worked on commission. Its no wonder he's just some retail employee at his age. With his attitude and "customer service" skills, he will be working retail his whole life.
3 years ago0
Employee recommended a detox and said if it didn't work I could come back in for a refund. Called to confirm I could come return it since it didn't work before driving all the way over. Got to the store and the employee working told me they couldn't accept it since it was opened. Was lied to before buying it and after! Stay away!
4 years ago0
Went to this location for the first time on sunday, only because Onstar had sent me a coupon for close businesses and had a $10 off and I needed to restock my suppliments usually purchased on amazon, with the 10 off it was a couple bucks cheaper, long story short the idiot kid working there would say nothing other than its a fake coupon, refused to put in coupon code and charged me full price, the validity of the coupon has now been established as well and call in to gnc corporate all they do is offer me a coupon!? Haha. Never buy from here again amazon is far better priced and better service..
6 years ago