My wife and I stopped in last Sunday and, what a pleasant surprise! Great selection of brands, as well as SoftMoc's own brand, at very reasonable prices. The sales associate was friendly and knowledgeable. While my wife tried on a pair of SoftMoc boots (that she bought and loves!), the associate offered to polish up my well-worn leather shoes. Nice touch!
Highly recommended! Will definitely be back!
First time shopping at Softmoc. Both employees were very helpful and friendly. They both seemed knowledgeable about the shoes my daughter was trying on. Instead of trying to sell us something that wasn't best for her feet, they gave us suggestions on another brand specific to her needs. The female employee checking us out explained the rewards program in detail and overall made us feel like she cared. I dont typically leave reviews but these young employees who helped us should be training the rest of Kenwood mall associates! Thanks
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Manager So is very kind and knowledgeable! She runs her store very well and keeps good employees.
3 months ago0
My wife and I stopped in last Sunday and, what a pleasant surprise! Great selection of brands, as well as SoftMoc's own brand, at very reasonable prices. The sales associate was friendly and knowledgeable. While my wife tried on a pair of SoftMoc boots (that she bought and loves!), the associate offered to polish up my well-worn leather shoes. Nice touch! Highly recommended! Will definitely be back!
3 years ago0
First time shopping at Softmoc. Both employees were very helpful and friendly. They both seemed knowledgeable about the shoes my daughter was trying on. Instead of trying to sell us something that wasn't best for her feet, they gave us suggestions on another brand specific to her needs. The female employee checking us out explained the rewards program in detail and overall made us feel like she cared. I dont typically leave reviews but these young employees who helped us should be training the rest of Kenwood mall associates! Thanks
2 years ago0
Worst customer service ever encountered
2 months ago0
The staff were very helpful and so nice! They were very patient with me and quick to greet me as I walked in! I will return again!
3 years ago