Shell

The only reason I gave one star was because that's the only way I could give a review. Today around 2 pm I went to get gas, I filled up and decided to play the lottey. After, I gave the lady my numbers there was a total of 3 lotto tickets from the numbers I had picked myself, I also did 2 quick picks. The clerk who had a terrible attitude told me very aggressively that they don't take cards for lottery. I said ok and I gave her a large bill which was all I had and she was aggressive the second time. The clerk gave me back the slip I used to pick my numbers and sat the tickets from the machine aside.I left out to go to another store to make change and when I came back she said she sold the tickets because she didn't think I was coming back. She told me I can get other numbers just not the ones I picked. The only reason I went back was because the numbers I picked were mine. This lady had a very nasty attitude and I will never stop there ever again. She was also nasty to an elderly man that was trying to make small talk and she blew him off. How could she be be nasty to any elderly person?She's supposed to be the face of the company. People like that don't belong in customer service.

Don't even stop here! You do not need it that badly! Go to racetrac instead. The only reason this place is still in business is because there is no other choice in Destrehan.
Fuel pumps don't accept cards but the employees will tell you it's only your card. Even though everyone was having to go inside to pay for fuel. Add to that the employees are super rude

Apple/Google pay and tap do not work on any of the 8 pumps.

Car wash has gone down hill. Sprayers don't always work.

Place is very busy, but the bathrooms are clean, the line moves fast, the food is hot and fresh and they employees are friendly.

Its a not so fancy gas station, that sells gas! You can purchase it by the gallon, half gallon, quart, pint, cup or even by the ounce at a cost driven by the world market. Easy in easy out location. Food, snacks and ice are available for purchase as are other things and stuff. Paved parking and maneuvering room for your vehicle, adjacent multiple gas pumps is available.  So as a recap, if you are looking to buy some gasoline, this would be a good place to start your search, because they are in the biz of selling gas!

Prices for some of their items could be a little less expensive but for a convenient store I guess you can't expect convenience and low prices. Food is ok. Seafood plate is pretty good. You get a good amount of food for around 10.00 but sometimes the shrimp is a little to salty for me.

Stop to get some chicken the man told me the kitchen was closed but there was chicken and the window where they keep the chicken at.

Sort of high for snacks inside. Staff really nice.

I only stop for cigarettes. I got sandwich and it was awful

Gas station closed. be back in 10 mins. It's now 25 mins. Not away to run a business.

I need a receipt for my employer for gas in the company car.  The machine never prints one; I always have to go inside to get it.  When the inside is closed this presents a problem.  This has gone on for over a year.  Why can't the machines be fixed to print receipts?

Hate to give a 1 star. Arrived to this station at 7pm on 12-4-22. The doors was locked and the clerk leaving with her puron her shoulder. What I've noticed about this town is EVERYTHING closes early or the inside of the establishments are closed and only drive thru are open. People seem to Not want to work. Wow!!!

I bought gas at this gas station 2 days ago, my vehicle is still in the shop it pumped me a tank full of water. The guy who owns the store refused to get me a rent a car when asked so I’m stuck walking until further notice. I just can’t wait  for Monday morning to come around so I can call Shell’s main office to file a complaint with his “ Shell” named store and get ahold of legal aid and see what further steps can be taken. Unless you feel like walking for a few days I wouldn’t EVER buy gas from here. Only reason I give one star is because I had to 🥴
~ Roger Escude’ Jr

Not a very friendly establishment! My fiance's work van broke down in the parking lot after purchasing gas. Unfortunately he had forgotten to bring his cell phones that day, he had left them in the car at work. When he asked the station attendant if he could use the store phone to call for help he said no. I mean seriously!? luckily a nice lady had over heard the conversation and let him use her cell phone to call work so they could send a tow. Belle Chase Shell station you guys suck!

Went in to see if chicken was good. I would eat this chicken over any brand name places. Cook well,just the right amount of spice. The gentleman who helped me explained the differant amounts and prices. Will definately go back.

I frequent this station 9202 e apache trail/ ellsworth 85207..
My experiences have always been welcoming and their chicken is tops. Yes have had problems at pump but reported inside and just moved to another pump. Maybe those who go in with a bad attitude (which isn't a excuse) is why it seems employees are rude

Damned towel heads have no gas and won't put up signs or turn of the fuel displays... Then they want to argue with you ..

Lots of room in parking lot.  Excellent " gas station" chicken.  Reminds me of being in the south. Cashiers are friendly

Never been her, gave it a try. At 11:30 am on Sunday no sides were ready, I really wanted a side with my chicken. Got 3 pieces and a biscuit for 7.55, kind of expensive since you get no side with it. I would of paid for a side but again they weren't ready so here I sit eating chicken knowing I'm still gonna be hungry. The biscuit was small hard and crunchy and to sticky with honey and overdone. Most likely won't go back.

The service and the restroom. Awesome, and so clean

This was the very best car wash experience! My car didn’t fit, so the nice fellow got a ladder, took off the box, I went through the wash, snd then he put the box back on. Could not have been nicer and my car is shiny and clean

I just went to this store. There’s a with a really bad attitude. He shouldn’t be working in there.

They have good candy and drink selections.

Google maps shows they have a RV dump station. I called and the said they do not have one. The info on that sight is wrong. Mike was helpful and friendly. I am happy I called before going there.

They keep running out of gas.
Went back there the other day and ran into major problems with joey and his manager Lisa. First had a problem with the pump not wanting to work. And when I told Joey about it, he did nothing about it but go in the back room. And then I found out later. Lisa was in the bathroom for the last 25 minutes. Ask to speak to a regional manager name. And they would not give Out His' phone number. Nor would they take mine so I could call him. Contacted the corporate office of shell and they took the complaint and then did nothing with it. I highly highly highly recommend the Circle K across the street. It's funny, they're always busy. And this shell is dying slowly because of the Is lack of customer service.

The customer service is decent, but the fountain drinks are overly and unjustifiably expensive. The place also seems outdated. We will stop there for gas if we are in a hurry and don’t want to wait in the line at Costco. The owners need to liven up the place a little and put smiles on the staff.

This location has plenty of modern pumps on their fuel islands and their pricing is always competitive and often lower than others. The convenience store itself is maintained just okay. The car wash is a bit pricey for the quality but nice to have in the neighborhood for a quick cleaning. However their outside payment processor machine is extremely difficult to read especially with the sun shining on the bleak display and it should give change when you pay cash...I ended up paying $10 for a $9 wash. I'm certainly glad I didn't insert a $20 bill! Ha, ha 😄

Um.. you guys really need to update the phone number. Its wrong on google and on your website. Its the number to some random guy's cell phone. I can only imagine how many calls he gets.

The worst. I hoped this place was going to replace our overcrowded circle k, but it won't. These con artists mis advertise prices and not one screen prompt in the store or on the pumps has worked since they opened. Only good thing is the friendly staff.

Very clean and nice. Cheap fountain drinks too!

Store is not 24hr! Always nice people but gas is 24hr with CC or app

Writing this endearing review to give props to the outstanding and thoughtful customer service and assistance I received by Devin who was a huge blessing in a time of vehicle servicing need.

I went into fill up, and also noticed my tire light was illuminated. I pulled over thereafter to the servicing department and this charming young man (Devin) offered his invaluable assistance.

He checked my tire, confirmed that it was low, put some air in it and offered some sound and practical advice on how to proceed with purchasing another tire which I did elsewhere immediately.

Although I have roadside assistance wisdom averted having to utilize and pure happenstance that the light came on at that exact moment and I got the service I needed and then some which was extraordinary!

Shell, please know what a wonderful employee you have in this young man who was warm, endearing, empathetic, professional and knowledgeable as his invaluable service/assistance alone gave me the security I needed to make it home on a wing and coupled with a little prayer of which I am deeply grateful for.

Double the five stars as this was absolutely a ten-star and most deserving experience! Thank you Devin and wishing you all the best!

The store is very.diverse. great for snacks,  lunch, drinks and convenience items. The car wash does a great job. The access is a little challenging so proceed with caution.

The tires on my Tesla were low and there was no air machine in the area.  I pulled up to the service station and they filled up my tires for free.  The manager was very friendly and helpful.  They refused payment for the service and I was impressed enough by their courteousness to leave this review.

Always friendly and greet you at the door

Super friendly customer service
Very clean if your in the area stop in
This place deserves a 5 ⭐⭐⭐⭐⭐

It took five times for it to read my card and dispense fuel. It's brand new!  Also, the gas prices were higher than advertised

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