The Home Depot

Patrick was exceptional, friendly, polite, & very helpful as he went straight to the 3 things I needed. Howard was helpful in getting #433 box down off the shelf to get 4 out of 6 items in the box. Haylie was very nice, polite,& helpful as she scanned our items & poof we had our receipt & exiting the door. We will be returning & I will be looking for Patrick when I need to walk in get items & get out. THANK YOU 3 VERY MUCH.

Went in for drill - pre Christmas sale, came out with a new drill, tool set, and a vacuum as well! Great prices as well as plenty of friendly and helpful staff.

Patrick was an expert in his area! He was able to help me when no one else anywhere could! Usually, the HD employees ignore you and won't even say hello anymore. They run the other way down the aisle when they see people coming. Every once in a while you find a good one.. I hope they pay Patrick what he's worth and keep him!

Went there  to buy a dishwasher.  Have bought all other appliances there in past. We seen a dishwasher  out of box in aisle. Was told it was a used dishwasher for sale. It was a display that someone had bought  and returned.  The receipt was in the dishwasher.  The lady working in  the appliances  had to call Manger to see how much it was. She wanted over 200.00 more than the person paid for it at the beginning. She further told us it was not used and they would never do this. ( then why was the receipt  in the dishwasher?) This was a lie. So we found another  one they told us it wad available but couldn't get the options we wanted. It's supposed to come with a few different options.  We were told it would  be delivered  in a week and then when we were almost  done with purchase was told depending  on how many people  ordered the same one they did not know when we would get it. Well that was the straw that broke the camels back, to many red flags for me. I walked,  bye bye home depot,  hello Lowes. The dishwasher  we wanted we found at Lowes with the options we wanted, got it 2 days later, and also got it almost 150.00 cheaper. Home depot  please get your CSRs on the right page. When CSRs are telling  you 2 diffrent stories and price tags are not matching this is not good for business.  My last post I had rated home depot  as a 4 not no more.

Upon completing the purchase of a large heavy appliance I was promised loading assistance.  After a 10 minute wait a 5 foot 6, 125 lb teenage kid in an orange vest arrived. I asked if he was joking.  I was told "no, it's my first day on the job".  I tried to see the humor in the situation as I sent him for backup....

American Freight - Furniture, Mattress, Appliance

I had heard nothing but bad things about this place and was skeptical to even go there. I'm glad I didn't listen to the people who had warned me against it!! Hands down one of the best buying experiences I've had. Julie made it super easy to pick out a new mattress in my price range without any issues at all. I'll definitely be going back for a new couch and refrigerator soon!!

Becky the manager is amazing. We had such a horrendous experience with our local Lexington store, and being told we couldn't go to other locations. Becky went out of her way to help us. we ended up with a beautiful living suite. I highly recommend this location to everyone. We do not know the delivery men's names but they were courteous and kind and extremely professional and took great care delivering our furniture.

We had such a great experience! Kelly was so great- loading, unloading, making sure everything was the right size. I highly recommend!

Julie was fantastic and helpful in every way. She encouraged us to take our time while giving us the utmost professional attention and customer service. I am very pleased with my experience at American Freight and with Julie as our customer service representative!

This location is amazing! I called and asked for one thing and ended up coming in and furnishing my whole bedroom! They have amazing deals and wonderful customer service. I was assisted in looking through a variety of colors and options in the item i was looking at and was pleased with what I decided on. I’ve honestly never had such an easy and comfortable experience like this one. Excited to furnish my next room!

Walmart Supercenter

Prices are the highest I have seen, higher than Pittsburgh, higher than Atlanta. They make people pay, if you know what I mean. And they are consistently out of things that I have seen stocked in other places. It's like this community is being penalized by high prices and low supply. I haven't even been able to find the right formula for my child!

Service in the Automotive department was TERRIBLE!!!! Brought in a battery to get checked, they said I had one person ahead of me after charging my battery 30 minutes so they removed it. So I waited an hour, they didn't have it connected right and had to charge it again! So I ran some errands just to come back to find it still hasn't been charged. I got there at 2:30pm I left with an uncharged battery at 4:20pm absolutely horrible!! I spent my whole afternoon here for nothing!!!! Waste of time and waste of energy

I missed lunch and was on the way to Tylertown so decided to stop here and grab a $5 bag to time me over!  The drive through was wrapped around the building, and I mean all the way around it!  I decided to pack and go inside.  As soon as I got inside I knew that was a mistake.  There were people waiting to place orders and a lot of people waiting for orders.  It appeared that instead of taking one order after another, they would take an order and then fill a couple of orders-both inside and drive thru orders.  No one person was dedicated to taking orders, you were at their mercy!  This place was just a big confusion with nobody knowing what was going on!

Food was all hot and taste and my order was correct.  At least that part was satisfactory.  However, you should not have to wait 20-30 minutes for food at a fast food join.  C- for Wendys!

Returned a battery a while back and the people couldn't read the number on the upc on the battery. They said it looked one way while my wife and I said another. Well they would not honor the warranty. I asked to see the store manager and both the ladies in automotive said he was off work. So next I called the complaint line . The lady on the line said talk to the store manager. I said what the others had informed me that he wasn't there. The lady in the line told me that he was there must be some kind of mistake. She couldn't get him on the line either. Well then she informed me that the mccomb Walmart store manager would call me between 1 and 4 days. That's been a couple of weeks ago. No call. It's ridiculous. All this over a sixty dollar car battery . The battery was under warranty . It's not worth to pursue it any farther. Though these ladies prejudices towards in automotive is a big problem at that store location. If they were white and I was an African American I would not have been treated this way. Remember if someone treats you or yours bad in the future that you helped someone justify themselves being hateful and rude  to someone  else. Stop the racism and hatred, or not and then see how everything works out.

My sister and I had made a delivery order. But they would not take the spending card which was fine.. so I had to go pick up the groceries we had ordered. I had to get a ride the first time I went they had no clue what I was talking about. Had to get order number. So came back got the order number from my sister phone.. u know because she has AN. ACCOUNT WITH THIS WALMART...  Ok get back over there let them know we are back... After I had gotten a phone call from WALMART saying that our grocery order was ready to pick up.. we got there and waited FOREVER WHEN WE GOT HOME IT WAS THE WRONG ORDER. IT WAS FROM THE MONTH BEFORE.. THEY HAD GIVEN AWAY OUR ORDER... OMG IT WAS A LOT WORSE THAN THAT BUT I DONT HAVE ALL EVENING...
SO YES MY NAME IS ANGELICA RIDGEDELL AND THIS WALMART SUCKS!!!!

Cabinet IQ of Huntsville

I can hardly contain my excitement for Cabinet IQ's upcoming showroom opening! Everything I've seen and heard so far has me anticipating something extraordinary. The attention to detail and commitment to quality from Cabinet IQ are truly commendable. I have no doubt that their showroom will be a place where dreams and visions come to life. I'm counting down the days until the grand opening and am confident it will be worth the wait. Here's to a successful launch and a bright future for Cabinet IQ!

Although Cabinet IQ of Huntsville has not officially opened their doors, I am already excited about the potential they bring to the market. Their dedication to quality, customer service, and innovation is evident in their pre-launch preparations. The team behind Cabinet IQ is passionate and committed to delivering exceptional cabinetry and counters. I can't wait to see the new showroom, and I'm looking forward to becoming a loyal customer when they officially open for business. Best of luck to Cabinet IQ of Huntsville on their upcoming journey

Anticipation is building for Cabinet IQ of Huntsville’s showroom opening, and I'm already impressed by the buzz they're creating. The team's dedication and the sneak peeks I've seen have me convinced that they're going to offer something truly special. I can hardly wait to step inside and explore what they have to offer. I'm sure it will be an exciting journey, and I wish the Cabinet IQ team all the success in the world as they prepare to open their doors!

I've been following the journey of Cabinet IQ of Huntsville as they prepare to launch their business, and I'm already impressed with their vision and dedication. Their pre-launch efforts, from branding to community engagement, reflect a commitment to excellence and customer satisfaction. I believe Cabinet IQ has the potential to bring something truly unique and valuable to the market. I'm eagerly awaiting their official opening and have high hopes for their success.

Best of luck to Cabinet IQ of Huntsville as they prepare to open their doors to The Rocket City. Wishing you every success!

School of Rock

We love School of Rock NKY! My daughter has found her safe space, and grown as a vocalist tremendously. A heartwarming, inclusive environment at School of Rock NKY for artists of all ages and backgrounds. Looking forward to the future as the school, and artists continue to grow. Would highly recommend!!

School of Rock NKY is an amazing place. My child has learned so much in her time here and continues to grow both musically and socially. It's a place that your child is accepted as who they are and allowed a safe space to express themselves.

NKY SOR is a wonderful place for kids who love music! They provide amazing learning experiences for vocal lessons and lessons on a variety of musical instruments. The amazing staff compassionately motivate their students to continuously grow and improve. Students are able to shine and perform while they also learn the life skills of collaboration an teamwork. I would highly recommend the NKY School of Rock.

My son has been a student at S of R (both the Cinci & NKY locations) for over 3 years and has loved it. Not only has he become a very good guitarist, he has learned the workings of an actual band, the set up/tear down/sound board of a gig, and has had some awesome experiences both locally and thru touring. Oh - and the staff is beyond wonderful! The time and dedication they put in every day…just fabulous!  I highly recommend.

This is the best place for kids of any age to start or keep learning music. Lessons are available on all rock instruments and vocal. My daughter has had great success here and the atmosphere is so positive and inviting. We are so so incredibly lucky to have this school and this staff and instructors. We give it 10 stars!!

Batteries Plus

It’s so nice dealing with a staff that’s been trained and certified for battery installations. Most places just hand the newest employee a wrench and let them learn on your products. My cars, watches and electronics are more important to me than let that happen. Thanks for offering a professional service and warranty on the product.

Staff worked diligently to help me find the right battery for my bike.. we didn't find the one I needed, but thanks for taking time to help me.

Fantastic service, exceeded my expectations by a lot. Will def be coming back.
Thanks Jacob!

I received excellent customer service. She was polite, friendly, knowledgeable and helpful. I appreciate her help to ensure I did not go home with the wrong item.

Great online ordering and store pickup experience. I needed replacement batteries for a UPS. They had exactly what I needed and I didn't have to wait for overseas shipping like I normally do with items like this.

Always clean and they have friendly people that are willing to help you find things. This is super convenient to where I stay when I visit and serves as the neighborhood grocery store for their convenience and friendly service, thank you!

No stars for this Walmart.  Please hire employees that want to work or at least care about their job. Also the money center is never open.!! You have to go to customer service every time. This does not make sense. And if someone from the money service center is at lunch...have someone work it while they are gone. These are every visit problems.!

Bizarre to have 5 employees watching customers doing self check out in a single self check line  instead of opening a single check out line with a cashier.

Employees seem exhausted, depressed,  and beaten down,  Management needs to make some realistic changes in staffing and hours.  And by that I don't mean firing people.
Open some check out lines. Treat your employees like human beings.

Treat the customers like human beings.  Maybe the  loss prevention guy  should ask people if they need help finding something instead of creeping around peeking at people around corners  like a television stalker, squinting and scowling at them. If I hadn't seen his badge and name tag I would have thought he was a tweaker.

This is the closest grocery store to me, and I avoid it like the plague and hate going in there. It's a shame, because they actually do have a really decent selection of things,  particularly international foods.

It's also insane how expensive it is.

Like the remodel. They are always stocking, which is two fold. The place is so small that it's sometimes hard to move around, but it's awesome that they have proper stock now. They have really bounced back from the pandemic low of not having everything you might need. I have had two incidents where I've been approached by men looking for money with a sob story, but they've seemed to have gotten a handle on that issue and it's been a while since it has happened. The customer service runs from employees being vaguely indifferent (though not rude) to being kind and helpful. Not a bad Wal-Mart.

Do I even have to describe it? Trash every aisle,  everything out of place, half the stuff that's stocked expired,  the other half broken into and missing goods. It gets a 2 star because at least the cashier was a decent human being and kind.

Music Villa

I rented a guitar and the staff couldn’t have been more helpful…it was such a relief to walk into a high end dealer and not have ego in the air. Hats off to this place. I will be buying my first “real” guitar from them after I move there.

Paul and crew are dialed in. Musicians guiding experienced peers, and newbies alike, for the right equipment. Very patient and knowledgeable. Great prices. Incredible selection.

Don’t you hate it when you go into a store with no idea what you’re doing and even though you need help, the staff can’t be bothered to notice you’re there? Well that sure ain’t gonna happen here. Extremely friendly, unpretentious, helpful and attentive staff but without ever being overbearing. And the inventory is even better.

I placed an order online for a Martin D-18. I was buying it as a birthday present for my boyfriend and I know NOTHING about guitars. I knew he had a southern jumbo so I assumed he liked bigger guitars. I knew he has a lot of guitars and one of them was big and that he didn’t have a Martin. That’s what I knew lol. Well, I immediately became nervous that I’d picked the wrong guitar so I told my boyfriend what I had bought. It turns out he had actually been considering a smaller guitar for more comfortable playing.

I was able to call Music Villa and they were able to switch it out for a 00-18 with no hassle for me at all. I imagine if I’d gone to a bigger chain store (I don’t live in Bozeman), the experience would have been a lot less easy and chill. They were also super nice and helpful in making sure he got a guitar he’d want. More than that though, they could have treated me like I was a one time customer knowing the circumstances of the sale, but they didn’t. They went beyond the sale that they already had and made sure it was set up for him. It also showed up literally the next day (I live in another city in Montana) after I’d made the call. I’ve never had any order processed that fast, especially not one with a big change.

I may not be buying him another Martin any time soon, but I so appreciate the experience I had buying from you guys that I will not only be encouraging his love of your store, but I as a non musician will be a repeat customer for his gifts. Thanks guys, the guitar is beautiful.

I had an excellent experience. One of the employees named Josh helped me work through a problem that I was having with my DAW and my microphone/interface in 10 minutes. More than customer support was able to do for me in two weeks. He went above and beyond to make sure that I was satisfied and I am very grateful, I will be coming back to the store for any of my musical needs.

Montana Gift Corral - Downtown Bozeman

I really like this store. They did a really nice job wrapping some presents for a birthday party I’m going to today and I found a couple nice Christmas presents ahead of time while I was waiting for the presents to be wrapped. Really really sweet lady’s working in there ♥️♥️♥️

What a great place to buy a gift or a souvenir. They have so many wonderful things here. Everything from keychains and t-shirts to pottery and purses. And all sorts of themes: bears, moose, fishing, flowers, nature, travel and more.  They have all things huckleberry if that’s what you’re looking for. They gift wrap and they will ship. Super nice staff, very clean and tidy and easy parallel parking in front.

Super cute place!! Loved all the local options.

Kiddos to Deanne and her crew at the Gift Corral.  Great customer service, friendly and attentive.

This place has so many wonderfully beautiful and unique gifts. They had gorgeous Christmas baubles and decorations. They also have great souvenirs. Great great selection, prices and the lady working, was friendly and very helpful. Would definitely recommend.

Montana Honey Bee Company

Like so many other reviews I had an encounter with the rude lady, I believe she is one of the owners. When I visit Bozeman I stop by this store and purchase different kinds of honey. This time I went to purchase the body butter products and lotion for a Christmas gift for my wife. I was rudely approached by the gray haired lady who told me I could not open the product to smell them. I told her how would I know what they smell like, she said well everyone knows what spearmint smell like. I told her it would be nice to have some testers to smell but she remained rude. So rude I put all products back and walked out.

We have loved supporting this store in the past but I’ll never walk in there again based on this encounter.

To your response Steve, yes they do. I headed on down to the Coop after leaving and selected a few products after being able to smell them. My wife does not like strong scents. This encounter could have been handled so much differently, without sassy comments Steve. Reading other reviews it appears this wasn’t an isolated encounter.

Good honey! Very cute store and friendly staff. Loved to see all the Bee keepers gear and boxes. Lots of interesting things and information about Bees.

I had such a nice time here with two friends visiting from out of town. I was looking for some raw honey to prep for my seasonal allergies, and the people at the shop were very informative and kind to all of us :) They gave me a sample of the honey I wanted (star thistle raw honey) and then let me try some special Meadowfoam honey. I ended up leaving with both bottles! I’ll definitely be back ❣️ thank you!

Visiting from Charlotte, NC and wanted to bring my friends back a piece of Montana. Decided to go with the creamy huckleberry honey. The worker there was super helpful and she was nice answering my questions. Definitely stop by if you’re looking for something to bring back home.

Product selection is great. Particularly loved the soap and lotion selection. What we didn't love was our treatment by the woman who was working there. She was rude to the point that we put back everything we planned on buying.

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