Shoe & Boot Outlet

Man the runs it can be a bit rude, short with customers. Cheaper to order online. Not a very wide choice in size 9.5 hiking boots.

Great people. Friendly and willing to help you find what you need.

The first couple of times we visited there was an female associate that had the best customer service ever. Unfortunately,  today we visited the store to return  a pair of boots for a different size. My wife and I encounter the most unprofessional jerk ever. He did not want to exchange the boots we purchased there. He kept saying in a rude manner that he would just lose money for exchanging the boots. After his rude comments he actually threw the box of boots behind the counter.. What the gentleman did not know. By his actions today , he just lost a massive account.. Do Not waste your time with this guy.

I went in looking for boots for work but did not know what I really wanted. The sales lady was very knowledgeable of the boots and took her time to help me and make sure I was very happy with the boots before I bought them. She was very friendly along with the rest of the staff. after three weeks with the boots I am very happy and will continue to shop here and I strongly recommend this store .

Englin's Fine Footwear

Had some problems on an exchange but the Gentleman manager was super helpful, there were some problems with the system and even though it took some patience everything was figure out In the end. This dude deserve a solid raise!

Love this place. Came in to try on some Birks and Ike was so friendly! Will definitely be back to purchase my Buckleys!

Poor management, I came 3 days prior to Black Friday looking for a specific shoe. When I asked the manager about the specific shoe he said that there were none available in 6 stores until Black Friday. When I came in on Black Friday they made me aware that one pair was ordered in that size and it had been sold before I made it there. To me it seems pointless to order one pair of shoes for Black Friday. Will take my business elsewhere in the future!

Friendly and helpful. Said would order shoes If available  after competitor sold the ones they were holding  for me.

Great selection, need better customer service.  Have the kid read "Raving Fans" nice guy but these kids don't know how to sell.

Tru-Fit Comfort Shoe Store

Great customer service and worked me in for an emergency shoe repair. I so appreciated them and their expertise. Plus my shoes left there better than what they were when I initially bought them brand new. Highly recommend

I experienced very bad customer service when I tried returning a pair of $150 shoes that I purchased for my mom 2 weeks and 2 days ago. The shoes are unworn, and my mom didn't try them on (she is very picky and said "no" before I took them out of the box). When I went to return the shoes today, the older woman cashier accused me of lying about them not being worn.

She took the soles out of the shoe, brought them to the back of the store, then came back and asked me where the small mark came from that was on one of the soles. I told her that I did not know, because my mom did not wear the shoes or try them on. She then explained that it was past the 2-week return period (it has been 2 weeks and 2 days), and that she couldn't return them. I then explained that I was not made aware of the 2-week return policy and assumed it was the standard 30-day return policy. She told me I should check the receipt next time. I felt disrespected and stated that I would not shop here again if they wouldn't return the shoes, and she then told me that "I didn't need to be rude to her". She then proceeded to accept the return, so I'm not sure why I was given such a hard time.

I've never had this bad of an experience returning something before, and I hope that the cashier learns to be more respectful and kind to people visiting the store.

Had 2 emergency shoe repairs before heading out of state.  The owner, Chris,  quickly repaired both at a LOWER COST than I had anticipated.  He called me about the repair and when they were ready for pick up. Very accommodating, great communication and great work done on my shoes and boots.  Saved me a TON of money.  Great experience!!

This place does AMAZING work! I thought my brand new heals were for sure a goner after my dog got them.. but Chris fixed them up and they look as good as new!!

Excellent customer service. Prices are good too.  They measured my feet and clarified some misconceptions I had about shoe fitting. The store is connected to Muskegon Shoe Repair. The owner is a full service cobbler. Very cool place and very nice people.

Target

I like the jewelry here its of really nice quality and very affordable.  I will say the clothes don't really cater to anything plus sized or tall/longer sized. Also the staff has never stood out to me as being very helpful. The store is always clean and it also has a Starbucks!

A little on the expensive side compared to wal mart and the like. But the store is very clean and well stocked and the staff is very friendly. Crazy drivers in Alec who don't know what the one-way yellow arrows mean in the parking lot, so stay alert!

My grandson needed a sport jersey for school the next day. And I searched Target online and they had a Saints jersey in his size. He and I was so happy 😊! Thank you Target!

One important reason to shop at this Target is because of the provided recycling bins. While I was attempting to leave some plastic, the bin was full. A young manager (or employee) told me it was full and just to leave bag full of plastic there and they would throw it away. I suggested that since he was there, couldn’t he empty the bin or call another employee over to empty it. He said that eventually someone would empty it, but the bin filled up too fast.
The employee was not rude, but neither was he helpful.
My question is why Target would place bins there and not empty them, or perhaps add an extra bin to supplement the ones that filled up “too fast.”
I can only surmise that recycling is not to benefit the environment but to lure customers into the store. This was by no means the only time that the bins were overflowing.

The store is always clean and organized.  However  the curtains selection is very limited.

Snyder's Shoes

We take my daughter to Snyder's to be fitted for her shoes every time. She's not even 2 so it's been twice now. Both times everyone was very kind and accommodating!

I very much appreciate everyone's patience today as my girl was being a little extra. 😂 They were even kind enough to have her size brought in from Manistee. We can't wait to pick them up!

We will definitely be doing this everytime she needs nice shoes.

I can’t say enough good things about Snyders of Ludington. Staff was so helpful and knowledgeable and let’s be honest patience to no end lol best place to get shoes because along with a great pair of shoes you will get a great experience.

Great service.  Got work shoes for 2 daughters who are on their feet all day.  Comfort & no pain!!

Snyde’s Shoes has the best quality shoes that you can buy in the area!  Their selection and service to each customer is absolutely remarkable!   I love every pair of shoes I get from Snyder’s , I know you will too!  Happy shoe shopping this fall season at Snyder’s shoe store in Ludington, Michigan

Came in for some shoes for a trip! Peri helped me out and she was super patient and thoughtful! Will definitely be back to see her again 💖

Consumers should not pay the price for employees not stocking the shelves correctly. What happen to the days where consumers were valued? Well very disappointed that the shelves lie and mgmt could care less. I could see if there was 1 put out of place BUT ALL of these were in the wrong place. Employee error should not affect consumers pockets.

All the employees I’ve interacted with have been friendly, helpful, and very competent. In front of me in line, was a woman who thought she dropped some cash in the store and the employee who interacted with her was caring and took down her info and took a picture of something related to dropping the cash.

Some of the prices are outrageous especially for food items. Just like at any other store you have some rude and a couple friendly staff members. The restrooms are fairly maintained, They're outside pick-up area is way better than Albertsons because they do NOT allow just anyone to park in the designated spots.

You can always count on Target to find something fun and trendy, whether it is fashion or something for the home. Two weeks ago we were preparing for a cruise to the Caribbean and I need to find a swim suit for the trip. Even though I needed it in February I was able to find that Target had their swim suits out for early Spring!

Target is also a great place to find a grocery item you need for home. I was happy to see that they have added organic items at a cheaper price than some of our other local stores.

And best of all, you can grab a cup of coffee or some iced tea from Starbucks. The wait is usually not long at the Target Starbucks so sometimes I will skip the wait at our regular Starbucks and head to this one in Target!

People here are nice but the lines are insane. There’s never enough self check out machines or only one person at the actual register. Also nothing scans correctly in the self scan price check. Also the frozen area has been empty for months.  Not enough natural organic products.

Dillard's

I LOVE that we have a MAC Cosmetics counter in Dillard’s East in Mesilla Valley Mall. MAC artist JD was very helpful & friendly when I called looking for a particular product. There was only one in stock. JD kindly held the product for me until I picked it up that evening. Excellent customer service! Thanks again, JD.

One of the managers, named Alan,  is incredibly rude and not helpful. Not sure how he became a manager with his attitude towards customers. Explaining my issues with some products I was sold, and he was blowing me off the entire time. He refused to give me his store manager's number, and gave me the online sales phone number when I asked for a corporate customer relations number. Taking this to the GM next, and if she can't fix it, I'm done with Dillard's.

I used to love shopping at Dillard's at this location. But things have changed. First, in the woman's department every single purse ended up being locked down. You can no longer shop without a "personal" shopper following right behind you and unlocking things. I hate the feeling so stopped going. I buy purses online now. A quick story:  a couple of years ago, I spent about 2k dollars in the men's department outfitting my younger brother with suits, ties, you name it... The sales associate forgot to ring up four shirts that came out to about $350 in total. I didn't catch it at the time, but did catch it when I got home and reviewed the receipt. I went back to Dillard's with the shirts and paid for them. I didn't make the mistake, the associate did, the tags even had the yellow return stickers added to them. They just never got rang up. Fast forward to 2023: Imagine my surprise when I went for the first time to the men's department in years, and my family and I were followed around like potential thieves by security. I kept noticing the man following us and literally thought he was trying to steal from us. It took watching him casually talking to employees and my sister clueing me in that it was security for me to actually understand what was happening and why I felt so off and guarded.

On top of being treated like a thieves, we couldn't find a sale's associate to check us out... this was after the sale's associate that was asked to help us ended up showing us one thing and then leaving to go help with something else that was more pressing... She did not come back.

I won't shop at Dillard's going forward. Pity it has to come to this, but the price points at Dillard's require ambiance and service. This place lacks both. Steer clear.

Went shopping at the mall for some nice clothes and perfumes for my upcoming vacation. They have a very big selection and friendly knowledgeable staff. It was a very enjoyable experience.

I enjoy shopping at dillards, love the shoe selection and womens clothing. However, the manager for the infant/ toddlers section is very rude and unwelcoming. She became upset because my daughter was playing with a stuffed animal and told me to leave it alone, since I told her I was not going to buy it. She then proceeded to tell me that the last time I was there, my daughter got the stuffy "wet" (not true) and that I was video recording her in the corner. I am allowed to take videos of my daughter and the fact that she was watching me that closely is creepy and made me uncomfortable! When I walked away, she continued to talk to another customer about the situation- super unprofessional. Other than that, the other sales people are helpful and kind.

This store is clean and the employees are kind and helpful. I enjoy shopping here if it's a quick stop or if I have time to waste and want to browse. The new store update is great also! The addition of an expanded grocery section is an added bonus to this location.

Love target it. Between Walmart stuff and mall stuff I love they clothes and have many selections when come to makeup or body even hair products different kind of brands good ones and  reasonable even have discounted bins in most departments always good clearance shoes staff is very friendly and helpful thank y'all target

Target really was very nice about my situation I have trouble with my cards and my counting sometimes (I have some issues) but when I did two times target employees did not try to embarrass me or cause a scene like alot of cashiers do i have seen this so much in walamart but i had plenty of momey to pay for my items but I ended up getting most of items  . Thank you 🎯 YALL DESEARVE TO GET BEST SORE NOTORIETY OR GET RECOGNIZED I APPRECIATE THEY DIDNT MAKE ME FEEL DUMB OR LIKE I WAS DOING SOMETHING WRONG THEY WERE JUST GREAT ABOUT IT ..

Nastiest bathrooms I have ever been in. I have had to contact corporate twice from bloody tampons spilling out of bins and feces dried EVERYWHERE on toilet seats. Please start cleaning these biohazard bathrooms before someone gets a disease. Absolutely irresponsible.

Best customer service!!! Buy far!!  Buy from Target they will take care of you!  Their “Price Match Guarantee” is the best in the industry!

DSW Designer Shoe Warehouse

I love the layout of this store! Everything is spaced out really nicely and it makes shopping very easy. The only thing that’s a little crammed is the checkout but it’s so worth it to have ample space to shop. Also, Mary Beth is awesome. She was SO NICE and very knowledgeable about the products. I will be returning soon!

Go there with the coupon they mail you and cannot use it because they don't have enough of the giveaways that they promote.  Spent $200 and thinking online is much better even though with returns.

I had an incredibly positive experience at DSW today, especially with the person who assisted me at checkout (Maggie, I think). I came in looking for loafers for an interview, found what I was looking for and was offered assistance along the way. The store was very clean and well organized, and it was very easy for me to find the style of shoe I came in for. Upon checking out, I was signed up to be a VIP member which gave me a 20% discount on my purchase. My checkout person explained thoroughly the perks of being a VIP shopper, how to make sure I utilized my upcoming birthday rewards, and went out of her way to wish me luck in my interview. I love my new Steve Madden's (pictured) and I look forward to coming back again soon!

The employee at the counter was wonderful. We had to return items, which went very smoothly. She was also wonderful when we checked out with our new items. The rating is almost entirely because of her.

The only reason they didn't get a 5 star, is because they had zero pairs of size 14 mens shoe. In anything. Absolutely zip, nada, no choices. A shoe store.....that doesn't carry a size that Walmart and Meijer stock?

Little Chick Shoe Shop

Little Chick Shoe Shop, has done wonders for us. I travel from South Bend to Kalamazoo for my grandson, his feet is really narrow and can only wear the stride rite brand. They know our needs and we thank them for that!!!

Loved the personal assistant given for fitting toddler shoes.  Very patient staff to work with.  Return policy is generous.  Purchased 2 pair of shoes & 1 pr of rain boots for a toddler.

My daughter has ankle foot orthotics (braces).  Little Chick is the absolute best place to get shoes that work with her braces.  They have a great selection and I cannot say enough great things about the customer service.  They are so helpful and FAST.  Instead of going to 10 chain stores and trying on 100 pairs of shoes, we try on 2 or 3 carefully selected pairs at Little Chick and are in and out in 10-15 minutes.  Shoe shopping is fun here and doesn’t result in tears, my daughter’s or mine!  Excellent.

3rd generation visit yesterday! Becca was very friendly, helpful and patient with my grand.  We walked away with smiles and we watched the little one test out her new shoes. Thank you Little Chick Shoe Shop.

My mother always brought my sister and me to little chick to get shoes when we were kids. I’m 26 and have my own daughter now, and we had the same great experience at little chick’s as I did when I was a child. Excellent customer service.

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